General Questions
- What
is Club Lorente?
- Is
Club Lorente an Actual Club?
- What
is a Club Lorente Medallion?
- How do I 'Join'
Club Lorente?
- What
are the benefits of using Club Lorente?
Product Questions
- What
kinds of products can I use with my Club Lorente Medallion?
- Are
there other ways to customize my products in addition to
using my medallions?
- What
are Rosewood Accessories?
- What
is the Executive Luggage in Club Lorente like?
- How
do I know if a certain product is in stock?
Questions
About Club Lorente Benefits
- Are
there really no minimum orders?
- Can
I combine three or four products in my order?
- How
long after I order can I expect my Club Lorente items to
arrive?
- Is
your next-day shipping time guaranteed?
- Are
there really no set-up charges?
- I
need a special design made for my custom medallion. Can
your artists handle it?
- How does
the membership fee refund work?
Pricing Questions
- Are there ever
any extra or hidden fees?
- Is
there rush service available for my medallions?
- What
are the shipping costs for my order?
- Is
sales tax applied to my order?
- How much does
it cost to create my medallion’s design?
Other Questions
- I
need something special made that is not in your catalog
or website.
- I would
like to create additional medallion designs to use with
Club Lorente Products.
General Questions
What is Club Lorente?
Club Lorente is a new system for creating
custom promotional products and executive gifts that frees
you from minimum orders, set-up charges, and long production
times.
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Is Club Lorente an Actual Club?
Club Lorente is actually a revolutionary
new line of designer executive gifts and promotional products.
The Club Lorente Line revolves around your own custom-made
Club Lorente Medallion. Executive Gifts are customized using
your premium-quality custom-minted medallion, resulting in
a beautiful array of customized gifts tailored for your organization.
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What is a Club Lorente Medallion?
A Club Lorente Medallion is a 2-inch,
premium-quality medallion fashioned from the finest metal
with a design of your choice. The design on the medallion
can have color, or it can use metal relief to highlight its
details. The artwork for the medallion can be designed by
our art team, or it can be directly provided by your organization.
The Club Lorente medallion is meant to be a unique embodiment
of your organization or event that can then be passed on to
the executive gifts you order.
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How do I ‘Join’ Club Lorente?
Joining Club Lorente is easy and hassle-free.
Here are 3 simple ways to join:
- Click here
to visit our sign-up page. After providing some basic information,
a service representative will then complete the process
for you.
- Call 1-877-281-6469,
and a specialist will guide you through the quick process
of creating your custom medallion and enjoying Club Lorente’s
unique benefits.
- E-mail info@clublorente.com
and a specialist will help you in creating your custom medallion
over e-mail.
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What are the benefits of using
Club Lorente?
By using Club Lorente, you gain some extraordinary
benefits that are not available anywhere else on the planet:
- No minimum orders of any kind, so
you can include customized executive gifts in any budget
- Lightning-fast, 24-hour production
time, so you can end the stress that comes with last-minute
planning.
- No set-up charges or other hidden
fees, so you can have confidence that you won’t overspend.
- A stunningly beautiful and high-class
line of executive gifts, all customized to your liking,
and all at wholesale prices.
In Short – Club Lorente grants you the
flexibility and freedom to obtain precisely the custom gifts
you need, when you need them, and at a price that will make
you a hero in your organization!
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Product-Related
Questions
What kinds of products can I
use with my Club Lorente Medallions?
Once you have your strikingly beautiful
Club Lorente Medallion designed and made, you will have access
to a wide array of customized executive gifts, golf accessories,
desk accessories, luggage and many other items proven to appeal
to business executives and decision makers.
Our most popular items include our unique
golf gifts (golf club headcovers, putter cups, bag tags, etc.),
Solid Rosewood Desk Accessories (Pen & Pencil Cups, Pen
Cases, Post-It Note Holders, etc.), and Executive Leatherette
Luggage & Portfolios. Best of all, each and every executive
gift you order will be designed to make your custom medallion
shine, dazzle and inspire.
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Are there other ways to customize
my products in addition to using my medallions?
Absolutely.
A good portion of the Club Lorente line can also be customized
for color and metal finish. Our awards can even be delivered
personalized to the recipient.
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What are Rosewood Accessories?
Rosewood Accessories describes popular
Club Lorente items such as the Pen & Pencil Cup, Pen Cases,
the Post-It Note Holder, and Treasure Boxes. Rosewood Accessories
make excellent gifts for executives to proudly display on
their desk.
Additionally, all Rosewood Accessories serve a useful purpose
that will ensure a long life in the hands of the recipient.
Finally, each Rosewood Accessory is made from the finest solid
Rosewood, and comes gift boxed
for added presentation value.
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What is the Executive Luggage
in Club Lorente like?
Club Lorente Executive Luggage is custom-designed
for aesthetic appeal and ergonomic utility. Club Lorente Executive
Luggage ranges from simple valuables pouches, to sport briefcases,
sport bags, and even full-size golf club carts and stands.
Each piece of luggage is lovingly made using the finest leatherette
materials, which simulate the look and feel of genuine leather
in a remarkable fashion. Even better is the price: For just
half the typical retail price, you can obtain a top-of-the-line
gift customized with your own unique medallion!
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How do I know if a certain product
is in stock?
In general, you can rest assured that
we will have the Club Lorente product you prefer in stock.
If you are looking to place a larger order, you may call us
to confirm stock levels. Likewise, should we ever not have
enough items to fulfill your order right away,
we will call you immediately to let you know. We will even
upgrade you to a higher level gift at no extra charge to you.
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Benefit-Related
Questions
Are there really no minimum orders?
That is correct. Club Lorente has no minimum
orders whatsoever. If you feel inclined, you may freely order
one customized item without having to worry about any extra
charges. Club Lorente is designed to accommodate any budget,
any schedule, and any special needs that may arise.
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Can I combine three or four products
in my order?
Yes. If you like, you may combine five,
ten, or even fifty different items in your order if you like.
There are no penalties for only ordering one or two of each
item so long as you have a Club Lorente Medallion ready to
use. Best of all, we will complete your order within 24 hours
if necessary, ensuring you will easily meet your deadlines.
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How long after I order can I
expect my Club Lorente items to arrive?
Orders are generally shipped 1-3 business
days after being placed, so long as we have your Club Lorente
Medallion in stock. You can always specify a deadline for
your order, and we will make sure the deadline is met and
the order is delivered on time using the appropriate shipping
method.
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Is your next-day shipping time
guaranteed?
Absolutely.
If you specify a deadline with your order, we will ship your
customized Club Lorente products within 24 hours to ensure
timely delivery. Overnight, 2nd Day Air, and Standard
Ground Shipping options are available. We will automatically
choose the shipping method that will ensure delivery before
your deadline.
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Are there really no set-up charges?
There are absolutely no set-up charges,
die charges, or other charges assessed with your order. The
only extra charge is a fully refundable $95 one-time membership
fee to create your Club Lorente Medallion. This $95 membership
fee is then credited to your account after six-hundred dollars
of Club Lorente products have been purchased using your medallion.
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I need a special design made
for my custom medallion. Can your artists handle it?
Regardless of how complicated your design
is, or even if you don’t have a clue as to what you want your
design to be, our professional art team will create a beautiful
medallion precisely tailored to your organization.
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How does the membership fee refund
work?
The initial fee of $95 to create a Club
Lorente custom medallion is a fully refundable, risk-free
investment. After using a medallion to customize six-hundred
dollars worth of Club Lorente Product, your $95 Membership
Fee will be credited in full. Likewise, if you are not satisfied
with your medallion’s design, a full refund of the $95 fee
will be provided.
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Price-Related
Questions
Are there ever any extra or hidden
fees?
There are absolutely no hidden fees whatsoever.
Occasionally, on 3-dimensional or highly complicated Club
Lorente Medallion designs, an additional $40-$60 die surcharge
may be added. This surcharge is also fully refundable after
six-hundred dollars of Club Lorente product has been customized
with that medallion.
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Is there rush service available
for my medallions?
Yes. Club Lorente Medallions typically
take 3-4 weeks to design, produce and prepare. If you need
to place your first Club Lorente order sooner, we can create
a digital, full-color, photo-quality Color Magic™ medallion
in just 3 days.
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What are the shipping costs for
my order?
Shipping costs depend on the weight of
the Club Lorente items in the order, the delivery location,
and the shipping method used. Unless the order has a specific
deadline, we will always ship your order using the safest
and most economical method available.
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Is sales tax applied to my order?
Sales tax is only applied to orders with
a Texas Shipping Address or Billing Address. Orders from other
states are exempt from state sales tax.
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How much does it cost to create
my medallion’s design?
A $95 refundable deposit is necessary
to create your custom Club Lorente Medallion. This fee is
credited to your account after the medallion has been used
to customize six-hundred dollars worth of Club Lorente items.
As a Club Lorente member, you are free to utilize the services
of our professional art team at no charge.
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Other Questions
I need something special made
that is not in your catalog or website.
If you need a custom-made promotional
product, award, or executive gift that is not part of the
Club Lorente line, we will be happy to accommodate you. Simply
call us toll-free at 1-877-281-6469, or e-mail us at
sales@clublorente.com, and we will be happy to design
a completely custom-made item just for you.
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I would like to create additional
medallion designs to use with Club Lorente Products.
Creating a new medallion design is quick,
easy, and convenient. Simply log on to your clublorente.com
account and select ‘Create new Medallion’, or give us a call
at 1-877-281-6469 and a specialist will handle all the details
for you in a prompt and professional manner.
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